Subscriber Terms of Service

THESE SUBSCRIBER TERMS OF SERVICE (“AGREEMENT”) GOVERN THE SERVICES TO BE PROVIDED BY OMNIVIBE MEDIA LLC (THE “COMPANY” OR “OMNIVIBE MEDIA” OR “OVM”) TO THE CUSTOMER (THE “CUSTOMER”) IDENTIFIED ON ANY ORDER FORM REFERENCING THIS AGREEMENT. By using the Services (as defined below), Customer acknowledges that it has read, understood, and agrees to be bound by this Agreement.

If you are using the Services on behalf of a company, business or other legal entity, you represent that you have the authority to bind such entity and its affiliates to this Agreement, in which case the term “Customer” shall refer to such entity and its affiliates.

Contacting OmniVibe Media

For customer support, the best and fastest way to reach us is by email at [email protected]. Our support team monitors this inbox and responds as quickly as possible.

1. Services and Support

1.1 OVM provides mobile and web applications and related services for delivery of audio and other media content to businesses and events, (collectively, the “Services”). Businesses and events to which OVM provides Services are referred to as “Premises”. Subject to the terms and conditions of this Agreement, OVM will use reasonable efforts to provide the Services. As part of the registration process, Customer will identify an administrative username and password for Customer’s OVM account (“Account”).

1.2 Subject to the terms hereof, OVM will use reasonable efforts to provide Customer with support services, through email, telephone or online, in accordance with OVM’s standard practice.

2. License; Restrictions and Responsibilities

2.1 OVM and Customer grant to each other, during the Term (defined in Section 6.1 below) and subject to the terms and conditions of this Agreement, a non-exclusive, non-transferable, non-assignable, worldwide, royalty-free, revocable license to use the other party’s name, web site address, logo, trademarks, copyrights and trade names, solely in connection with this Agreement, and for the parties’ respective advertising, marketing and promotional purposes.

2.2 Any software that may be made available by OVM in connection with the Services (including, without limitation, mobile applications and software that may be embedded on hardware or storage cards associated with the Services, (the “Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Subject to the terms and conditions of this Agreement, OVM hereby grants Customer a non-transferable, non-sublicensable and non-exclusive right and license to use the object code of the Software solely in connection with the Services. Any rights not expressly granted herein are reserved. OVM shall have a royalty-free, fully paid up, worldwide, transferable, sublicensable, irrevocable, perpetual license to use, incorporate into and otherwise exploit in connection with the Software or Services any suggestions, enhancement requests, recommendations, or other feedback by Customer related to the Software or Services.

2.3 Customer will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas or algorithms of the Services or any Software, documentation or data related to the Services; modify, translate or create derivative works based on the Services or any Software; or copy (except for archival purposes), rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or (except as expressly permitted by the Services) otherwise for the benefit of a third party; hack, manipulate, interfere with or disrupt the integrity or performance of the Services or otherwise attempt to gain unauthorized access to the Services, Software, Hardware (as defined below) or their related systems, hardware or networks or any content or technology incorporated in any of the foregoing; or remove or obscure any proprietary notices or labels of OVM or its suppliers. OVM shall own and retain all right, title and interest in and to (a) the Services and Software and all improvements, enhancements or modifications thereto, (b) any software, applications, inventions or other technology developed in connection with Professional Services, and (c) all intellectual property rights related to any of the foregoing.

2.4 Customer represents, covenants, and warrants that Customer will use the Services in compliance with OVM’s Privacy Policy located at https://omnivibemedia.com/privacy and all applicable laws (including, but not limited to, policies and laws related to privacy, intellectual property, consumer and child protection, obscenity or defamation). Customer further represents, covenants and warrants that it has full proprietary rights in any material it provides to OVM for use in the Services and that such material does not infringe any copyrights or other intellectual property rights of others. Although OmniVibe Media has no obligation to monitor Customer’s use of the Services, OVM may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing.

2.5 To the extent Customer accesses the Services through a mobile device, Customer’s wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading the Software or using the Services may be prohibited or restricted by certain carriers, and the Services or Software may not work with all carriers, mobile devices or Equipment. Customer shall be responsible for ensuring that such Equipment is compatible with the Services (and, to the extent applicable, the Software) and complies with all configurations and specifications set forth in OVM’s published policies then in effect. Customer shall also be responsible for maintaining the security of the Equipment, Customer’s Account, passwords and files, and for all uses of Customer’s Account or the Equipment with or without Customer’s knowledge or consent.

3. Confidentiality

Each party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or may disclose business, technical or financial information relating to the Disclosing Party’s business (hereinafter referred to as “Confidential Information” of the Disclosing Party). The Receiving Party agrees: (i) to take reasonable precautions to protect such Confidential Information, and (ii) not to use or divulge to any third person any such Confidential Information (except in performance of the Services or as otherwise permitted herein). The Disclosing Party agrees that the foregoing shall not apply with respect to any information after five (5) years following the disclosure thereof or any information that the Receiving Party can document (a) is or becomes generally available to the public without breach of this Agreement, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Confidential Information of the Disclosing Party or (e) is required to be disclosed by law. Upon the termination of this Agreement, each Receiving Party agrees to promptly return to the Disclosing Party or destroy all Confidential Information of the Disclosing Party that is in the possession of the Receiving Party and upon request to certify the return or destruction of all such Confidential Information and embodiments thereof. OVM may collect and analyze data relating to the provision, use and performance of various aspects of the Services and related systems and technologies, and OVM will be free to (1) use such information and data (during and after the Term hereof) to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other OVM offerings, and (2) disclose such data in a manner that does not identify Customer in connection with its business. In addition, OVM reserves the right to inform ASCAP, BMI, GMR, SESAC, SOCAN, Re:Sound, and SoundExchange as well as any other music royalty collection organization or licensor of copyrighted works used on the Service of Customer’s subscription to the Services and of Customer’s name and address, as well as provide a copy of this Agreement to any such entity that so requests, for the purpose of confirming whether Customer is responsible for the payment of additional music royalties with respect to the Services.

4. Payment of Fees

4.1 Customer will pay OVM the then-applicable fees for a subscription to the Services and any other fees it has agreed to pay (the “Fees”). OVM reserves the right to change the Fees and to institute new charges and Fees at the end of the “Initial Term” indicated on the Order Form or then current renewal term. OVM may charge additional fees to upgrade or provide additional Services elected by Customer (e.g. customer developed audio ads it plays at its location, enterprise controls, integration with the customer’s video system, etc.).

4.2 OVM normally will auto-charge customer via a monthly charge via Stripe, but for enterprise accounts OVM may bill through an invoice, in which case, full payment for invoices must be received by OVM thirty (30) days after the mailing date of the invoice, or the Services may be terminated. Unpaid invoices are subject to a finance charge of 1% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all reasonable expenses of collection. Customer shall be responsible for all sales and use taxes associated with Services other than U.S. taxes based on OVM’s net income.

5. Music/Content Rights; Explicit Content

5.1 If Customer purchases a subscription to the Services and Customer uses the Services in accordance with this Agreement, then Customer is not responsible for the payment of any copyright royalties to artists and publishers represented by ASCAP, BMI, GMR, SESAC, and SOCAN or royalties due to the holders of sound recording copyrights represented by Re:Sound, or SoundExchange. Royalties to these organizations are included in the monthly subscription fee and are paid by OmniVibe Media. However, with respect to the Premises, the OVM license does not cover any Premises that include instructed fitness classes or other activities where music is integral to the activity (e.g. a skating rink, dance club, instructed group fitness, etc.) or music sources other than the streamed Services (CDs, DJs, live music or terrestrial radio, etc.). In such case Customer shall be responsible for payment of any and all copyright royalties relating to performance rights (including but not limited to ASCAP, BMI, SESAC, GMR, and SOCAN and/or for any sound recordings.

5.2 Customer must possess a physical address in the United States or Canada, their territories, military bases or possessions to subscribe to the Services. Customer shall not amplify, transmit, retransmit, or publicly display the broadcast or transmission of the Services so as to be audible outside any such Premises (beyond ordinary patio or other outdoor speaker usage), nor transmit the Services outside any such Premises. Customer shall not use Services for any physical activity where music is integral or event or entertainment at the Premises for which an admission fee is charged to hear the Services (ii) transmit, retransmit, rebroadcast, download or attempt to download, alter, redistribute, record or reproduce the content available via the Services (or permit any of the foregoing) other than as expressly permitted under this Agreement.

5.3 OVM’s Services contain music channels which are constructed to be an explicit-free music source. However, some content available via the Services may include lyrics or other content which may not be appropriate for Customer’s patrons. It is Customer’s responsibility to select content channels which are appropriate for its patrons. OVM’s administrative tools for managing explicit content within the Service is subject to change.

6. Term and Termination

6.1 This Agreement will commence as of the “Subscription Start Date” indicated on the Order Form and will continue until the end of the “Initial Term” indicated on the Order Form, and will automatically renew for successive terms of the same length as the Initial Term, unless terminated by the customer via their Stripe account dashboard. Cancellations via Stripe in the middle of a term shall not receive a refund for the in-progress term. The Initial Term and successive terms are each referred to as “Term”.

6.2 In addition to any other remedies it may have, either party may also terminate this Agreement if after providing written notice to the other party of a material breach of any of the terms or conditions of this Agreement, that party fails to cure such breach within thirty (30) days (or ten (10) days in the case of nonpayment).

6.3 Upon early termination, other than for OVM’s material breach, Customer shall be responsible for payment of all Services through the end of the then-current Term. All prepaid Fees are nonrefundable.

6.4 The following sections will survive termination or expiration of this Agreement: 2.3, 3, 4 (to the extent amounts remain payable), 6, the warranty disclaimers in Section 7, 8, 9 and 10. All licenses granted herein will terminate upon any expiration or termination of this Agreement, and thereafter OVM shall no longer be responsible for any music royalties (including performance royalties) related to the playback of music on the Premises.

7. Warranty and Disclaimer

7.1 Each party represents and warrants to the other party that (a) such party has the required power and authority to enter into this Agreement and to perform its obligations hereunder; (b) the execution of this Agreement and performance of its obligations thereunder do not and will not violate any other agreement to which it is a party; and (c) this Agreement constitutes a legal, valid and binding obligation when signed by both parties.

7.2 OVM shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner that minimizes errors and interruptions in the Services. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by OVM or by third-party providers, or because of other causes beyond OVM’s reasonable control, but OVM shall use reasonable efforts to provide advance notice in writing or by email of any scheduled service disruption within OVM’s control. HOWEVER, OVM DOES NOT WARRANT THAT THE SERVICES OR SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES OR SOFTWARE. THE SERVICES AND SOFTWARE ARE PROVIDED AS IS AND OTHER THAN AS SET FORTH IN SECTION 7.1 ABOVE, OVM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.

8. Limitation of Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, NEITHER PARTY, ITS SUPPLIERS, OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL BE LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE OR LOSS, INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND SUCH PARTY’S REASONABLE CONTROL, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE; OR (D) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES PAID BY CUSTOMER TO OVM FOR THE SERVICES UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY.

9. U.S. Government Matters

Customer may not remove or export from the United States or Canada or allow the export or re-export of the Services, Software or anything related thereto, or any direct product thereof in violation of any restrictions, laws or regulations of the United States and Canada.

10. Miscellaneous

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by Customer except to an affiliate or with OVM’s prior written consent. OVM may transfer and assign any of its rights and obligations under this Agreement without consent. Both parties agree that this Agreement, together with any valid Order Forms, is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and Customer does not have any authority of any kind to bind OVM in any respect whatsoever. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees. In addition to all other remedies available under this Agreement, at law or in equity, Customer agrees that OVM shall be entitled to injunctive relief in the event Customer uses the Services or Software in violation of the limited license granted herein or uses the foregoing in any way not expressly permitted by this Agreement. All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. Customer agrees that OVM may list Customer’s name (including by displaying any Customer trademark) and identify the business relationship between the parties on the OVM website and in other marketing and advertising collateral, together with a list of other customers. This Agreement shall be governed by the laws of the State of Texas without regard to its conflict of laws provisions. For all disputes relating to this Agreement, each party submits to the exclusive jurisdiction of the state and federal courts located in Houston in the State of Texas and waives any jurisdictional, venue, or inconvenient forum objections to such courts. The headings used in this Agreement are for convenience only and are not to be used to define or limit the provisions of this Agreement.

Contact Information

OmniVibe Media LLC
10330 Hwy 6, Ste D
Missouri City, TX 77459

Customer support: [email protected]
Phone: (713) 487-8546